Equityaccess

EquityAccess, a company specializing in commercial real estate selection for businesses in Australia, faced challenges in scaling its services. The main problem was that potential clients (business owners and investors) struggled to quickly find suitable commercial properties due to a fragmented and time-consuming search process. This made it difficult for the company to compete with larger players in the market and resulted in lower client satisfaction.

The primary goal for EquityAccess was to develop an online platform that simplifies the search for commercial properties. This included:

• Designing a user-friendly interface for filtering, comparing, and selecting properties based on key parameters such as location, price, and type.
• Increasing the number of inquiries from business owners and investors through digital channels.
• Improving client loyalty by offering a personalized approach to property selection

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After launching the new platform:

• Lead generation increased by 20% within the first three months.
• Client retention rates improved by 15% due to an enhanced user experience and personalized recommendations.
• The time required to find suitable properties was reduced by 30%, significantly speeding up the process and increasing customer satisfaction

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